Customers must provide full, accurate and legible information in the order form.
All information provided on the Forth Lighting website for registration or for online purchases will be treated in confidence.
The prices and shipping charges shown while placing an online order do not include any duties/levies for any given country.
All items offered are subjected to availability at the time of placing your order.
Forth Lighting reserves the right to change designs and prices without notice.
We request you please pay the exact amount in cash at the time of delivery.
Please allow up to a maximum of 7 working days for deliveries within Pakistan. At Forth Lighting, we make every effort to deliver the goods to the customer as soon as possible.
If incorrect information is provided by the customer and Forth Lighting is unable to deliver the order. The order will be considered as cancelled.
Forth Lighting is not liable by way of compensation for any loss (es) suffered by the customer, either directly or as a consequence of any late delivery, miss-delivery, or non-delivery of an order.
If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for a refund depending on the product and condition. Please get in touch for exchange related queries.
Valid reasons to return an item
Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)
Delivered Product is incorrect (presentation different on the website) / incomplete (missing parts)
Invalid reasons to return or exchange and item
Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the specifications do not match your needs/ you do not like the product after opening the package).